Saturday, December 11, 2010

Trese Brothers Customer Service Policy

Google has stated that:

Over the next several days, we’ll be updating Android Market on devices running Android 1.6 or higher. We’re writing to alert you to several changes being introduced with the update that may affect your applications:

* The details page for every app will now utilize and display the app’s “Promotional Graphic” assets at the top. If you haven’t done so already, we recommend uploading “Promotional Graphic” assets for your apps as soon as possible.

* Users will be able to filter applications by content rating. If you haven’t added a content rating for your published apps, you should do so immediately at the Publisher site by December 15 -- applications or games without a rating will be treated as “Mature”.

* We will be reducing the purchase refund window to 15 minutes.

* We will be increasing the maximum size for .apk files to 50MB, from the current 25MB.

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Regardless of what Google does we will continue to offer full refunds to any customers who has trouble.

We are now offering a guaranteed 48 hour refund policy for any Android Game Purchase.

Just e-mail me, cory@corytrese.com

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