When you are in a mobile game that is complicated or in which you need some additional info, where do you look for, or expect to get your help?
- In-game help (with ? links)
- In-game help file
- Visit the game's website
- Join the game's forum
- Look it up on Facebook
- I comment on the game with my question or complaint
- I want a PDF to read
Also, I'm curious what types of help people would classify that they are seeking. Do you feel like you mostly need fact explanation (what do these stats do), FAQs (how do I get rid of heat), guides (how to profit as a merchant), or walk-throughs (how do I get the Blue Ox ladder connector)?
I will be posting a similar set of questions on the forum. All part of an information gathering campaign so we can serve you better!